Big Data Customer Experience

Superior customer experience is vital in the businesses of today. Making informed business and marketing decisions with solid and reliable data puts you ahead of the curve and drives business growth. Take advantage of our revolutionary WiFi marketing, personalised engagement solutions and powerful business insight tools to propel your business forward.

THE TAPWAY SUITE

- Tapway Footfall
Measure Customer Behaviour with Tapway Footfall

Understand your customer behaviour the moment they step foot into your store. Beyond head counts, gain a 360 degree view of your venue performance via multiple sensors and datasets.

LEARN MORE
+ Tapway Guest WiFi System (GWS)
Acquire & Engage Customers with Tapway Guest WiFi System (GWS)

Through simple and non-invasive methods, bridge the gap between the offline and online world to build sustainable and engaging relationships with your customers - Hassle free with no mobile app required.

LEARN MORE
+ Tapway Customer Relationship Management (CRM)
Build Loyalty with Tapway Customer Relationship Management (CRM)

Ensure superior customer experience through targeted engagement solutions in real time. This means getting uniquely crafted messages to your customer at the right time.

LEARN MORE
+ Tapway Business Insights (BI)
Boost Business Performance with Tapway Business Insights (BI)

Maximise the revenue of your venue through actionable insights obtained from leading customer measurement, analytics and optimisation tools.

LEARN MORE

HOW TAPWAY WORKS

We believe in the transformative powers of the Internet of Things (IoT) and Big Data Analytics. By developing on-ground sensors that detect customer’s movement, combined with bigger picture data such as spending pattern and preferences, we will effectively understand and fulfil your customer’s needs and wants through targeted marketing initiatives.

We start by deploying sensors that can detect customer's movement in physical locations
Combine that with other customer-related datasets such as spending patterns and preferences
Now, you can deliver personalized experiences to customers through real-time, targeted messaging
IoT (internet of things) and Big Data Analytics (BDA), a winning combination

TAPWAY APPLICATIONS

Food & Beverage

Engage with customers through our Guest WiFi System in real-time based on their dining preferences - hassle free.

Retail Outlets

Strategize a targeted sales approach that results in increased revenue through a deep analysis of customer behaviour trends and outliers across all retail venues.

Malls & Hypermarts

Optimise tenant mix and improve rental income by resolving bottlenecks and understanding shopper cross visits between outlets.

Events & Agencies

Measure campaign performances and identify success factors with optimum tracking sensors that analyse every aspect of your customers' conversion journey.

Corporate & Public Services

Digitalise your brick and mortar venue with online analytics and engagement tools in real-time. Measure your employee's or visitors' foot traffic and patterns and engage them in real time.

Others

Our end-to-end big data customer experience platform benefits a wide range of industries. Reach out to us and let us help you create the best solution for your business needs.

Food & Beverage

Engage with customers through our Guest WiFi System in real-time based on their dining preferences - hassle free.

Retail Outlets

Strategize a targeted sales approach that results in increased revenue through a deep analysis of customer behaviour trends and outliers across all retail venues.

Malls & Hypermarts

Optimise tenant mix and improve rental income by resolving bottlenecks and understanding shopper cross visits between outlets.

Events & Agencies

Measure campaign performances and identify success factors with optimum tracking sensors that analyse every aspect of your customers' conversion journey.

Corporate & Public Services

Digitalise your brick and mortar venue with online analytics and engagement tools in real-time. Measure your employee's or visitors' foot traffic and patterns and engage them in real time.

Others

Our end-to-end big data customer experience platform benefits a wide range of industries. Reach out to us and let us help you create the best solution for your business needs.

Case Study

Real stories, real results.

At Tapway, every business need is an opportunity for success. From tracking footfalls to enhancing customer experience, we are dedicated in providing tailor-made solutions for all your business needs. Learn more from our case studies and success stories from leading industry players.

LEARN MORE

Brands that have gone the Tapway

SIGN UP WITH TAPWAY

Take your business to greater heights with
Tapway's revolutionary online solutions.

CONNECT WITH US